Be alerted to what's new for StoreFront Advanced
Tools
and Services
Streamlined Checkout™ Knowledge Base Email
Not Working
Some merchants have reported some problems
with email notices working for Streamlined
Checkout.™ The problem can take one of
two forms:
■
At checkout a message is displayed that the
cart cannot send a confirmation email.
■
When a confirmation email is sent to
the customer the site url is incorrect.
The reason for these issues are the way
email server and site URL settings are
configured in the StoreFront™ admin table.
Check the following:
■
Email Method is valid on the web server and
spelled correctly. E.g. ASP Mail and
not ASPMail
■
Email Server is valid on the web server does
not require authentication. e.g.
smtp.host.net
■
Site URL is correct for your website.
E.g. IP address or temporary domain not
being used
■
Primary Email is valid for and working.
E.g. white listing enabled correctly on the
email server.
Troubleshooting one or all of these
typically clears up the problem.
Was this KB article helpful?
Let us know at
support@streamlinedcheckout.comreturn
to knowledge base
Digital Beach Digital
Beach provides advanced Ecommerce and
Internet Marketing services to a wide range
of companies from small merchants to medium
and large corporate clients.
Digital Beach has been delivering Streamlined Checkout™
with the StoreFront™ cart as part of an overall
eCommerce solution to online merchants since
both products appeared on the market some three
years ago. Nearly two years ago, we
decided we liked
the product so much, we bought
the company. More about Digital
Beach
