Contact Support
support@streamlinedcheckout.com



News
 
August 1, 2007
Streamlined Checkout 3.0 release scheduled for Q4 2007.  more

April 9, 2007
USPS implements new International shipping options.  more

March 1, 2006
Digital Beach acquires Pendx Streamlined Checkout and Ship Rate Shopper products.  more

more news

 
Be alerted to what's new for StoreFront Advanced Tools
and Services



Unsubscribe


Streamlined Checkout™ Knowledge Base

 Free Shipping Message

After installing Streamlined Checkout™ for the first time, some merchants find that the Standard Ground shipping methods shows Free Shipping rather than the default value.  This occurs if prior to the installation of Streamlined Checkout™ the StoreFront™ cart is configured for the following:

   Free Shipping is enabled under Storewide Discounts in Merchant Tools
   Carrier Based Shipping mode is enabled under Shipping in Merchant Tools
  
Shipping Cost is set to 0 for some or all products under Product Fulfillment in Merchant Tools.

Since the StoreFront™ default shipping cost is 0 and many merchants have Free Shipping enabled, this is a common scenario.

The fix for this is to either

   Disable Free Shipping in Merchant Tools
  
Reset all the Shipping Cost for products to a non-zero value - typically a minimum shipping
    charge such as $4.95.  Note that for Carrier based shipping this shows only as a backup method
    if the StoreFront cart cannot communicate with the carrier.

Changing the Shipping Cost manually through Merchant Tools for a large number of products can be time consuming.  Alternatively, if you have direct access to the cart database through a SQL database editor, you can directly edit these values.  If you have access to a SQL query editor, you can execute a query such as:

    UPDATE Products SET ShipPrice = '4.95' WHERE (ShipPrice = '0')

Caution:
  Directly editing your StoreFront™ database can cause problems and potentially crash your StoreFront™ store - take great care when directly editing your cart database.  Digital Beach and Streamlined Checkout™ take no responsibility for changes made to your database or any problems that may arise when editing the database directly.

Free Shipping Configuration
Alternatively, Streamlined Checkout™ supports the ability to set Free Shipping for specific products. If you have specified the Free_Ship_By_Product="True" parameter (see Parameter Definitions below) then regardless of the configured ship method, if a product's ship price is defined as 0 (zero), that product will be treated as a Free Shipping product. This gives you the ability to run free shipping promotions on an individual product basis.

Also, Streamlined Checkout™ can be configured to support Free Shipping Coupons.  See the User Guide or knowledge base for details.

Need support or help with advanced configurations?  Contact Streamlined Checkout Support for more information about configuring any advanced options and other ecommerce and Internet marketing support.

Was this KB article helpful? 
Let us know at  support@streamlinedcheckout.com  return to knowledge base

Digital Beach

 Digital Beach provides advanced Ecommerce and Internet Marketing services to a wide range of companies from small merchants to medium and large corporate clients.

Digital Beach has been delivering Streamlined Checkout™ with the StoreFront™ cart as part of an overall eCommerce solution to online merchants since both products appeared on the market some three years ago.  Nearly two years ago, we decided we liked the product so much, we bought the company.
More about Digital Beach

 


About Us     :    Products     :     Services     :    Solutions     :     Support     :     Contacts
Copyright © 2007, All Rights Reserved  |  Privacy Policy
Phone:   +1 404 843 2876 Fax:        +1 866 544 9450